Returns & Exchanges Policy
At Venezianico, we strive for excellence in every timepiece; however, if you are not completely satisfied, you may return your unworn watch within 14 days of delivery. All items must be returned in their original packaging with all protective films and tags intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the timepiece in its original Venezianico box, ensuring all warranty cards and accessories are included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized courier location.
Quality Inspection & Refund
Once our master watchmakers verify the condition of the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing